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Shipping policy

Discreet Packaging

Our fantasies may be a reality behind closed doors but, sadly, the world outside may not share our ethos. So, although you’ll find no judgement here, we’re aware there are still many taboos that exist within society and, understandably, you may not want everyone to know your business. As such, discreet delivery is of paramount importance.

In most cases, Sinnovator items will come boxed for privacy and protection purposes. However, in circumstances where this is not plausible, we will package items in high strength, weather resistant, burst and puncture proof bags. A plain white label displays delivery address and postage, with absolutely no mention of where the parcel originated.

Here's what your parcel will look like:


Payment privacy

When it comes to privacy, we are extremely meticulous. So, in addition to discreet delivery, we promise payment privacy. Detailed on your receipt and bank statement will be just our limited company name, NES Mail Order.

Same Day Dispatch

Time waits for no one, which is why we endeavour to send out orders received before 3:45pm Monday – Friday the very same day for all delivery options. However, orders placed after 3:45pm on a Friday or at the weekend will be despatched on Monday.


Please note: Any Customs or import taxes are your own responsibility and, unfortunately, Sinnovator has no control over them. If Customs choose that your order is not permissible, the item(s) can be seized and unfortunately in this case we cannot offer you a refund. But, don't dismay; your package will not specify any details with regards to its contents. So, why not go overboard and order something really naughty?